What notification options do we have to advise our customers of tracking numbers?

What notification options do we have to advise our customers of tracking numbers?

You have two options with linksync eParcel for notifying your customers of tracking information:

i. Use Australia Post notification service, where they will email your customer with delivery advice when the consignment is on-board for delivery  - see Australia Post email notification at  Admin Settings for linksync eParcel for Magento. Note, Australia Post will not send email confirmation when a consignment is despatched - you should use the following option if you require this feature. 

ii. Send an email notification from Magento with a customisable email message letting your customers know that their order has shipped when you despatch a manifest - see Notify Customers on despatch of Manifest at  Admin Settings for linksync eParcel for Magento.

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