What happens when an order with an eParcel consignment against it is cancelled?

What happens when an order with an eParcel consignment against it is cancelled?

When you cancel an order, whether it be by manually cancelling the order, or by editing an existing order, any un-despatched consignments against that order will automatically be cancelled.

In the case of editing an existing order, you will need to create a new consignment and re-print labels against the new order version. 

Have more questions? Submit a request

Can't find what you're looking for?

We'd love to help. Contact us.